Water Heater Repair

Massapequa, NY Water Heater Repair Services

A water heater breakdown in your home makes bathing, laundry, and cleaning nearly impossible to sustain. Chivalry Plumbing, Heating & Cooling offers same-day scheduling, 24/7 availability, and emergency service.

Reach out to our Massapequa water heater repair professionals by calling (516) 402-3200 for immediate assistance or using our online contact form.

Common Reasons a Water Heater Isn’t Making Water Hot

When your water heater is failing to provide hot water, there are several potential explanations. Here are four possible reasons why a water heater may fail to make water hot:

  • Failing Pressure Valve: The relief valve on a water heater is designed to release excess pressure and prevent the tank from exploding. If the valve is faulty or malfunctioning, it may be continuously releasing hot water, causing a decrease in temperature.
  • Failing Heating Element: Electric water heaters utilize heating elements to warm the water inside the tank. Over time, these heating elements can wear out or become damaged, resulting in insufficient heat production.
  • Water Leaks. When water leaks from the tank, it may not have enough time to heat up properly before exiting the system. Furthermore, leaks in the pipes can result in a loss of pressure and reduce the amount of hot water available.
  • Gas Leaks: For gas-powered water heaters, leaks can result in insufficient heating. Gas leaks can occur due to a faulty gas valve or damaged gas line connections. It is crucial to address gas leaks promptly, as they pose a safety hazard.

When encountering any of these issues, it is advisable to call our technicians ASAP. Fast action may be able to prevent more expensive repairs.

The Benefits of Water Heater Maintenance

Over time, sediment, such as minerals and debris, can accumulate at the bottom of your water heater tank. Regular maintenance by our team is a way of proactively staying ahead of potential repair costs. Sediment buildup in the tank can cause various issues, including reduced efficiency and performance. Here are four key benefits of regularly draining sediment from your water heater:

  • Lower Energy Costs: The sediment insulation buildup hinders heat transfer between the heating element and the water. The water heater then needs to work harder and consume more energy to heat the water adequately. By regularly draining sediment, you improve the efficiency of the heating process, leading to lower energy consumption and reduced utility bills.
  • Water Heats Up Faster: Sediment buildup not only reduces energy efficiency but also slows down the heating process. With a layer of sediment lining the bottom of the tank, it takes longer for the heat to reach the water. Regularly draining sediment removes this barrier, allowing the water to heat up faster.
  • A Quieter Water Heater: The sediment buildup can create a layer of insulation between the heating element and the water, resulting in noise as the water heats up.
  • Longer Lifespan: By draining sediment regularly, you prevent excessive strain on the system, reducing the risk of damage and prolonging the lifespan of your water heater.
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Call Our Massapequa Water Heater Repair Professionals

Chivalry Plumbing, Heating & Cooling has a tradition of honorable service. That means timely response times, professional service, and dependable repair work. Homeowners can count on us to get their water heaters back up and working.

Call our office today at (516) 402-3200.


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The winter of 2025-2026 was pretty brutal, with temps in single digits on some days. I had shut off our first floor baseboard heating due to a leak somewhere in the water pipe system. However the old Levitt house we live in have the pipes embedded into the concrete slab (no basement) so finding the leak was especially challenging. Our HVAC system plus the Dyson Heating unit DID NOT provide enough heat during the cold nights. In March we finally called several plumbing contractors to see how the leak can be detected and repaired. Only Chivalry offered using thermal imaging gun to try to narrow where the leak might be. Eric and Rich came out to perform the scan and identified two possible leak locations. The first potential leak site was in the kitchen. They were able to limit removing just a single 18×18-inch tile to access the pipe, but this location showed no leak. The second location, near the back door, required cutting through laminate flooring, and that is where they found the leaking pipe. Replacing the leaking pipe section was fairly standard. But the hardest part was finding the leak. We are grateful for Eric and Rich's detective work and the repair done to restore our baseboard heating. Now we can look forward to a warm winter next year. PS. Its up to the homeowner to repair the surface AFTER the digging, which I was able to do myself. Luckily, I kept some tiles and floorboards.
Jorge Leeao
Via Google
I’ve been meaning to write this for a while. Back in Fall 2025, Chivalry Plumbing installed our new boiler and removed the old one, and the whole experience was excellent from start to finish. Will, Anthony, and Eric were fantastic to work with. They were professional, respectful of our home, and incredibly clean and neat throughout the entire process. What really stood out was how efficiently they worked. They completed a full boiler installation and removal in just one day, and the setup they put in is top notch. We couldn’t be happier with the quality of the work. I highly recommend Chivalry Plumbing to anyone looking for reliable, skilled, and courteous service.
Donald Bellino
Via Google
I had a serious gas leak in ny 1923 house in Elmont. Being that others on the job have used this company, I figured I would give them a try. They sent out David in a timely manner being that the main was turned off by the Regs. David was informative and patient with my cost concerns and product placement with sheet rock being cut away. I can say that he did his honest best and gave me 2 quotes which I could swing. There was a payment plan available on there website if I wanted that route. I feel that this company has excellent customer service. They chose wisely with David and Anthony that partnered him on the large job that was done in a day. I recommend this company and ask for these 2 men as they are the best when I was seriously overwhelmed.
Kit Kat (Kit Kat)
Via Google
Straight forward and efficient.
CEW
Via Google
I contacted this company because I thought I had a plumbing-related leak. Brandon, with assistance from Anthony, took the time to properly assess the situation and ultimately ruled out plumbing as the cause. Instead, they pointed me in the direction of a possible roof flashing issue. I especially want to recognize Brandon for his honesty and professionalism. He could have easily gone along with unnecessary work, but instead, he was upfront and steered me in the right direction. That kind of integrity is hard to find and truly appreciated. Thanks to his guidance, I’ve now scheduled an inspection with a siding/roofing company. I’m grateful for the transparency and would definitely recommend this team.
Tricia Lafontant
Via Google
Eric was great to work with, he was honest and truly had my best interest in mind.
Jillian Vetter
Via Google
    Are you facing a plumbing or heating quest that requires the bravery and honor of a true knight?
    Look no further! Contact Chivalry Plumbing, Heating & Cooling today and let us be your noble protectors in the realm of plumbing and heating.