Massapequa Water Softeners

Joe was very knowledgeable and efficient in determining the pool heater size and electrical connection. He provided an estimate on site which we were happy with. We feel confident in his capabilities and that the work will be done in a highly satisfactory manner.

During the job, Joe organized the pool heater team, quickly followed by the electrician for hook up, then Joe performed the gas plumbing. The finished product looks and works great, and we couldn’t be happier over the excellent timing of the job!

Equipment inspection was excellent.

Amazing job, professional, clean, tested ready to rip

We called for a leak and though it's a busy time, they made a same day appointment for us. Joe came earlier and was so professional and friendly. He took a look. Unfortunately the upstairs tenant never came home, so we need to have him come back. I am glad I got him as a referral and I'm pleased to refer him all. THANKS JOE!

When you're dealing with a serious water leak affecting multiple floors of your home, professionalism, confidence, and respect mean everything. Joe from Chivalry Plumbing delivered all three!

From the moment he arrived, the little things impressed me. He brought his own entrance mat, wore protective shoe coverings, and took great care not to track dirt through my home. He carried himself with confidence, and his preparation reflected his professional standards.

I walked Joe through the water damage and shared my observations. Two companies had previously performed moisture readings pointing toward my second-floor bathroom, while True Restorations used diagnostic equipment to identify the suspected location and source. I guided Joe to that area, although several possible leak sources remained. Despite the challenge, he found the exact source and completed the repair. He also respected my request to preserve the leaking component.

I especially appreciated the transparent pricing. Three potential service levels were explained upfront, allowing me to anticipate costs depending on the extent of the investigation. No financial surprises during an already stressful situation!

And the cleanup? Phenomenal! Despite opening part of my shower wall, Joe left my bathroom remarkably clean, possibly cleaner than when he arrived! He even brought equipment to help clear the airborne dust.

Another detail that impressed me was his personal presentation. Despite coming from another emergency, he arrived looking pristine. After getting dirty working at my home, he stepped outside and changed into fresh attire before sitting down to discuss everything with me. That spoke volumes about his standards and respect for customers.

Throughout the process, Joe was patient, respectful, and informative. His communication was every bit as impressive as his workmanship. I was also pleased to learn that Chivalry Plumbing has different divisions for other home service needs.

One constructive suggestion: Having moisture meters and other noninvasive diagnostic tools available directly to the plumbing team could help narrow down potential leak locations before opening walls. The earlier assessments were invaluable in my situation.

Overall, I'm extremely satisfied! Joe, you were genuinely my Superman during a stressful time! 🦸‍♂️ Thank you for stopping the leak, respecting my home, and giving me much-needed peace of mind.

Chivalry Plumbing, Joe represents your company beautifully. Five stars, wholeheartedly deserved! ⭐⭐⭐⭐⭐

Very acknowledgeable and friendly